Last Updated: February 12, 2026
Mediacom Communications Corporation and its subsidiaries and affiliates (collectively, Mediacom, we, us, or our) is committed to transparency regarding the collection and use of data across our digital platforms. This Cookie Notice (Notice) provides a detailed account of how we utilize cookies, web beacons, pixels, software development kits (SDKs), local storage, and other tracking technologies (collectively, Tracking Technologies) when you interact with our websites (collectively, Sites) or Mediacom-provided offerings, such as internet, video, and phone (residential, business, and mobile) (collectively, Services).
This Notice applies to all digital interfaces owned and operated by Mediacom, including but not limited to:
This Notice should be read in conjunction with our Privacy Notice, which govern our handling of your personal information.
To ensure meaningful understanding of our data practices, we define the specific technologies deployed across our ecosystem:
HTTP Cookies: These are small text files containing unique alphanumeric identifiers that are transferred to your device’s hard drive through your web browser. Cookies allow our systems to recognize your browser, maintain your session status (e.g., keeping you logged in to the “My Account” portal), and provide personalized features.
Web Beacons / Pixel Tags: Also known as clear GIFs, these are minute graphic images (often 1x1 pixel) embedded in our web pages and emails. Unlike cookies, which are stored on your device, beacons are embedded invisibly within content. We use these to track the effectiveness of our communications, such as counting how many users open an email regarding a service upgrade or clicked on a promotional link.
Local Storage (HTML5) & Flash Cookies: These technologies allow for the storage of larger amounts of data than standard cookies. We utilize local storage to cache data for faster website performance and to store user preferences for rich media content, such as volume settings on our video players.
Software Development Kits (SDKs): In our mobile applications, where standard browser cookies may not function, we use SDKs—blocks of code provided by our business partners—to collect data regarding device identity, location, and app usage. This ensures that our mobile analytics are as robust as our web analytics.
Mediacom categorizes Tracking Technologies based on their function.
These technologies are essential for the operation of our Services and Sites and cannot be rejected or switched off. Example functions include but are not limited to:
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Sites. They help us understand which pages are the most and least popular and allow us to see how visitors move around our Site.
Data Collected: Aggregate data (meaning, non-personal information) regarding page load times, bounce rates, and user navigation paths.
Providers: We utilize first-party tools and third-party services, such as Google Analytics.
Implication: All information these cookies collect is aggregated and, therefore, anonymous. If you do not allow these cookies, we will not know when you have visited our Site, and we will be unable to monitor its performance to improve your experience.
These cookies enable the Site to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our Site (e.g., customer support chat bots, video players).
Functions: Remembering your region (to show local channel lineups), storing your username for easier login, and customizing the layout of the site based on your device type.
Implication: If you do not allow these cookies, then some or all of these features may not function properly. For example, the “Chat with Us” feature may fail to maintain your conversation history.
These cookies may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites (also known as cross-context behavioral advertising or targeted advertising).
Mechanism: These cookies uniquely identify your browser and internet device. They track your browsing activity across the web to understand your interests (e.g., if you view our “1 Gig Internet” page, you may see ads for high-speed internet on social media platforms).
Regulatory Note: The use of these cookies constitutes the “sale” or “sharing” of personal information. Mediacom provides a mechanism to opt-out of this sharing here: Do Not Sell or Share My Personal Information
Implication: If you do not allow these cookies, you will experience less targeted advertising; however, you will still see advertisements but they will be less relevant to your interests.
These cookies are set by a range of social media services (including but not limited to Facebook, LinkedIn, X/Twitter, and Instagram) that we have added to the Site to enable you to share our content with your friends and networks.
Tracking: They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.
Integration: For example, if you “Like” a Mediacom article via a Facebook button on our site, Facebook will record that interaction and may use it to serve you ads.
You have the right to opt-out of the “sale” or “sharing” of their personal information.
Browser Controls: Most web browsers allow you to block or delete cookies. Please refer to your browser's “Help” menu for instructions. Common browsers include Chrome, Firefox, Safari, and Edge. Note that blocking all cookies may render parts of our Sites (such as bill pay) unusable.
You may also use industry-standard tools to opt-out of interest-based advertising from participating companies:
We reserve the right to modify this Notice at any time. Changes will be effective immediately upon posting to our Site. The “Last Updated” date at the top of this Notice indicates when the latest revisions were made. If we make material changes to how we treat your information, we will notify you through a notice on our Site or via email.
If you have any questions or comments about this Notice, the ways in which Mediacom collects and uses your personal information described herein, or your choices and rights regarding such use, please do not hesitate to contact us:
Email:mcc.legal@mediacomcc.com
Phone: 888-712-6513
Monday-Friday 8AM-8PM Central Time
Saturday-Sunday 8AM-5PM Central Time
Postal Address:
Mediacom Communications Corporation
Attn: Legal Department
1 Mediacom Way, Mediacom Park, NY 10918